Director of Workforce Management, I.C.E.

>> My name is Sherika Shaw, and I am currently the Assistant Director for Workforce Management at the US Immigration and Customs Enforcement Agency. At ICE we're responsible for the detention and removal of illegal aliens, domestic criminal activity, cybercrimes and things of that nature. I currently support the Chief Financial Officer's organization, the CFO, and there I am responsible for the hiring, the performance management and training of over 500 employees. I wish I could say that my job was more proactive than reactive. There are some cyclical activities that happen on a yearly basis. One of the things that we're working on right now is performance management, so managing employees' performance objective and standards and measuring them against them. So right now we're looking at employees and their performance for FY12 so the fiscal year that ended November-- I'm sorry, September 30th, 2012 and just reviewing performance and issuing performance awards and that type of thing, so that's something that happens every year. Something else that goes into our-- my job on a daily basis is the training of our employees. We do have mandatory training that is required as an employee of the Department of Homeland Security. However within the CFO space, we do have some training that we would like our employees to participate in. That includes project management, financial management and there's also what we call the Certified Financial Government Manager, with is the CGFM, Certified Government Financial Manager certification program that we actually train our employees to sit for so that they can become Certified Government Financial Managers, so we participate in that training as well. Additionally, hiring; we facilitate all of the hiring. Most of our employees are located here in Washington, DC in our headquarters offices. However, we have two field offices, one in Dallas, Texas as well as Burlington, Vermont that primarily handle a lot of our daily financial processing, so invoicing, payments, accounts receivable, accounts payables and things like that. The typical hours I would say are between 9 and 5:30, but just depending on what we're doing, especially right now as we look to reengineer the performance management process. We've been putting in some additional hours here and there, so I would say the average day is probably more like 9 to 6, with occasional late evenings.